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Noticeboard

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CQC inspection date announced

We are going to be inspected by CQC on Thursday 26th May 2016. 

The inspectors would like to speak with any patient about their experience of using the surgery, good or bad.   (Though hopefully you will have told us if you have had a bad experience.)

You can tell CQC about your experience of care here at Bute House Surgery online at www.cqc.org.uk/public/sharing-your-experience or by telephoning 03000 616161 or by coming in to the surgery and completing a card in the waiting room.

 

If you would like to talk to our inspector privately and in confidence, please contact the surgery on 01935 810900 or by contacting CQC direct at the number above.

 

Should you have any questions regarding the scope of the inspection then you can find out more information by going online at www.cqc.org.uk or telephoning 03000 61 61 61.

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Fond Farewell

It's a fond goodbye and happy retirement to Diane Paulley our senior receptionist who leaves us at Easter following 6 years with us.  She will be sorely missed.

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Welcome to new staff

We offer a warm welcome to Beverley Brooks who joins our reception team.  She brings with her a wealth of administration experience and we hope she settles in well with us.

Also Leanne Harvey joins us in mid-April as our new Practice Nurse.  Leanne is coming from A&E at Yeovil Hospital and is looking forward to the different challenges that practice nursing brings and to meeting and getting to know our patients.

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Named GP

All of our patients have a 'named GP' responsible for their care.  This is largely a role of oversight, with the NHS requirements being introduced to reassure patients that they have one GP within the practice who is responsible for ensuring that this work is carried out on their behalf. If you would like to know who your named GP is, then please ask at reception.  Patients are still free to choose to see any GP or nurse in the practice in line with current arrangements.

The named GP will not:

  • take on vicarious responsibility for the work of other doctors or health professionals
  • take on 24-hour responsibility for the patient, or have to change their working hours. The requirement does not imply personal availability for GPs throughout the working week
  • be the only GP or clinician who will provide care to that patient

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Surgery Closed for Staff Training.

The surgery will be closed for Staff Training on the following dates and times:

5th July 2016 13:30-16:30

5th October 15:30-18:30

1st December 13:30-16:30

These training sessions are set for the whole of North Dorset. For urgent medical problems that cannot wait until we reopen please contact NHS 111.

Surgery photo

Welcome to Bute House Surgery Online

The doctors and staff at Bute House Surgery in Sherborne are proud to offer the highest standard of patient-centred healthcare.

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.

We have disabled access.


 

If you require urgent medical attention outside surgery opening times...

please call the NHS 111 Service. 

The free to call 111 number will be available 24 hours a day, 7 days a week, 365 days a year to respond to people’s healthcare needs when:

· You need medical help fast, but it’s not a 999 emergency;

·  You don’t know who to call for medical help or you don’t have a GP to call;

·  You think you need to go to A&E or another NHS urgent care service

·  You require health information or reassurance about what to do next.

If you have simply ran out of medication please contact a Pharmacy and NOT the 111 service.

 

Take Our NHS Friends & Family Test...

We want to know what you think! Please visit the NHS Friends & Family Test link on the right hand side of this homepage.

Click here to view our Patient Participation Group Annual Report.

Medical Record

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