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CQC inspection date announced

We are going to be inspected by CQC on Thursday 26th May 2016. 

The inspectors would like to speak with any patient about their experience of using the surgery, good or bad.   (Though hopefully you will have told us if you have had a bad experience.)

You can tell CQC about your experience of care here at Bute House Surgery online at or by telephoning 03000 616161 or by coming in to the surgery and completing a card in the waiting room.


If you would like to talk to our inspector privately and in confidence, please contact the surgery on 01935 810900 or by contacting CQC direct at the number above.


Should you have any questions regarding the scope of the inspection then you can find out more information by going online at or telephoning 03000 61 61 61.


Fond Farewell

It's a fond goodbye and happy retirement to Diane Paulley our senior receptionist who leaves us at Easter following 6 years with us.  She will be sorely missed.


Welcome to new staff

We offer a warm welcome to Beverley Brooks who joins our reception team.  She brings with her a wealth of administration experience and we hope she settles in well with us.

Also Leanne Harvey joins us in mid-April as our new Practice Nurse.  Leanne is coming from A&E at Yeovil Hospital and is looking forward to the different challenges that practice nursing brings and to meeting and getting to know our patients.


Named GP

All of our patients have a 'named GP' responsible for their care.  This is largely a role of oversight, with the NHS requirements being introduced to reassure patients that they have one GP within the practice who is responsible for ensuring that this work is carried out on their behalf. If you would like to know who your named GP is, then please ask at reception.  Patients are still free to choose to see any GP or nurse in the practice in line with current arrangements.

The named GP will not:

  • take on vicarious responsibility for the work of other doctors or health professionals
  • take on 24-hour responsibility for the patient, or have to change their working hours. The requirement does not imply personal availability for GPs throughout the working week
  • be the only GP or clinician who will provide care to that patient


Surgery Closed for Staff Training.

The surgery will be closed for Staff Training on the following dates and times:

5th July 2016 13:30-16:30

5th October 15:30-18:30

1st December 13:30-16:30

These training sessions are set for the whole of North Dorset. For urgent medical problems that cannot wait until we reopen please contact NHS 111.

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